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Emotional Intelligence Applied to Difficult Negotiations

Emotional Intelligence Applied to Difficult Negotiations

A Field Guide to Emotional Intelligence at the Table. For years, we treated emotions in negotiation like toddlers at a fancy dinner party—better seen than heard. New research from Harvard’s Program on Negotiation (PON) and elsewhere shows the opposite: emotional intelligence (EQ) is often the quiet muscle behind spectacular deals, lasting partnerships, and crisis de-escalation.​ Below is a deep dive into the four building blocks of EQ.
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Do You Negotiate With All Vendors Using the Same Approach?

Do You Negotiate With All Vendors Using the Same Approach?

In Part 1, we explored the Strategic and Critical vendor categories, those high-impact relationships that demand nuance, foresight, and trust. Now, we’re turning our focus to the other side of the matrix: Leverage and Acquisition vendors. These may not call for deep collaboration, but they’re where the real cost savings and efficiency gains hide if you know how to play your cards right. Let’s break down the tactics that help you maximize value without wasting time.
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